“We stand behind our themes’s quality and your satisfaction with, it is important to us. If you experience problems with the themes that we couldn’t resolve, we will be happy to provide a full refund within 7 days of the original upgrade date.”
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 7 days of the purchase of the theme.
- Your issue(s) derives from not being able to install the theme properly or get the theme to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team by email at keonthe[email protected] or creating a support ticket at the [Support Forum].
- No refunds will be granted after the first 7 days of the original purchase whatsoever.
- Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please [contact us] prior to purchase.
- Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
- Refunds will not be granted if you simply decide not to use the Theme.
By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
Changes To Our Refund Policy
Any changes regarding the refund policy and terms will be posted on this page.
- [07 February, 2019] Modified refund policy.
- [22 January, 2019] Modified refund policy.
- [09 December, 2018] Published refund policy.